Customer Service

We have established a comprehensive sales service system around the world to provide customers with multi-dimensional, comprehensive pre-sales and after-sales technical services.

Our sales and engineers help you solve the product problem online 24 hours a day to help you avoid costly downtime, and keep your operation running smoothly.

Pre-sale services

Introduce the company and products;
According to demand, help customers to choose the products;
Provide technical advice, deepen customers' understanding of all products.

After-sale services

Instruct customers to install and debug equipment;
Guide customers to regulate operation and use online;
Responsible for receiving and handling customer complaints about product quality and service quality;
During the warranty period, if there is a quality problem of our products, we responsible for the warranty replacement.

User service hotline and Email:

+86 15168648297 / service@limodottools.com